Testimonials

Their Testimonials


September 19, 2016
“Many people, especially women, enjoy the process of making decorative selections for a new or renovated home. I am not one of them. But selecting a floor was much easier and more enjoyable with them the help of the staff of House of Carpets. They listened to my preferences, took the time to understand them and worked within my budget. When I had a crisis of confidence in my selection, they were supportive and helpful. I ended up with a floor that my kids and dogs and I all enjoy!”
- Michelle Anchors


8/23/16
We're loving the carpet and thrilled with the customer service we received. Without hesitation, we'll recommend House of Carpets.
Thank you.
Shari Naftzinger and Ernie Barnett"



John,
I wanted to let you know that the carpet install went great and I am very satisfied with the result. Your crew worked hard to install almost 1600 square feet of carpet and clean up after themselves in only 4 hours. I appreciate your help throughout the process.
Thanks,
Ryan



“I love my Cashmere III carpet. Outstanding.”
Jessica Enguidanos 10/16/15


John,
I wanted to let you know that the carpet install went great and I am very satisfied with the result. Your crew worked hard to install almost 1600 square feet of carpet and clean up after themselves in only 4 hours. I appreciate your help throughout the process.

Thanks,
Ryan


 

"Just wanted to thank you again for your tremendous service. When our rental condo carpet was ruined you came through with an urgency that was so appreciated. Our condo has never looked better! Thanks again."

Wayne Andrews, Tallahassee, FL


“When we first decided to start replacing some of the flooring in our home a couple of years ago, we compared prices at all of the places in the Fort Walton Beach area. House of Carpets was the most competitive. We started out replacing our kitchen floor, then our bathrooms and foyer, and most recently the carpet in the master bedroom. Not only does the House of Carpets have a huge selection of all types of flooring, the staff, including owners Tami and John Duttweiler were very helpful, friendly and professional. Installation was always done in a timely manner and everything looks great!! We will definitely return when we decide to replace the rest of our carpet.”

Pat and Dawn Kasse, Niceville, Florida

 

“Neither one of us have an eye for interior design or home decorating, so when we decided to build our own home, we had no idea where to begin in choosing our cabinetry, wall colors, or flooring styles. John and Tami Duttweiler-the owners of House of Carpets-and their staff were the answers to our problems. John and Tami personally took the time to learn what styles we like and what kind of “feel” we envisioned for our new home. From there, they were able to walk us through the stops of selecting our cabinets, wall colors, and ultimately our home flooring. They were courteous and professional throughout the entire process—from initial planning and selection, to final delivery and installation—and were superb in keeping us informed as to when to expect delivery of our ordered products, thereby eliminating any guesswork in planning construction around our builders orchestrated work completion date. We would definitely recommend House of Carpets to all of our friends and family, in addition to being return customers in the future.”

Mike and Eileen Curriston, Niceville, Florida

 

“As a first time home buyer, I was clueless. I purchased a home that needed a complete makeover, and I was stuck. I went to the House of Carpets with only and idea of what I wanted. They were knowledgeable and consulted me to the floor covering that best suited me. The prices were within my budget, and it was installed quickly. It was an easy process, and best of all, it looked FANTASTIC!!! I will always give my business to House of Carpets. It’s true. They really are “The Professionals.”

Brandi Hoover, Paxton, Florida

 

“We have been customers with House of Carpets for the past 20 plus years. They worked with us on all our flooring for remodeling and complete flooring through two hurricanes. Not only are their products of superior quality, their workmanship is excellent. Working with management and employees has been so helpful and always made difficult decisions seem less stressful. We highly recommend the House of Carpet for all flooring needs.”

Fred & Jean Hodgins, Ft. Walton Beach, Florida

 

“I have been working with House of Carpets since 1973. We have had a relationship that turned from an employee/sub relationship to a friend. Sometimes, our relationship even resembles a family type relationship. While our friendships developed, our work has carried on. House of Carpets installed carpet and tile in many homes we have built; as well as numerous commercial and insurance claim jobs. I have never been left short of a job being professionally completed, and if a problem arose, it was always taken care of in a time and professional way. I would recommend House of Carpets and the Duttweiler’s to anyone with a flooring need.”

Raymond H. Duke
President of Raymond H. Duke Enterprises, Inc.
Ft. Walton Beach, Florida


 

“House of Carpets has a great selection and quality customer service. Owners, Tami and John, are both friendly and personable. They remain involved throughout our shopping experience, making sure we understood all of our options, and helping us to make selections based on our needs. Their customer service continued beyond our initial purchase, as they wanted to ensure we were happy with our experience with them.”

Lisa & Scott Huzar

 

Brenda York


Very quick service. Heather was my consultant and she was very knowledgeable of the carpets. I let her know exactly what I wanted and my price range and she showed me all the materials within my price range and gave me her personal opinion of what I should get and why. I replaced my carpet in my home because im putting it up for rental this summer and she suggested something not too cheap and not too expensive. Setting up the installation date was quick. She made me pick the date and the time and made sure someone was available to get it done. On the day of installation, they were scheduled to come at 9:00 and showed up at 8:39. They removed the old carpet, padding and replaced everything and threw the old carpet away for me. They were out of the door at 10:30am and everything looked great. A few days later, she called to follow up on the service and if I needed anything else. Great customer service right there. If you need new flooring in your home, I suggest going to them. They not only do carpets but hardwood, laminate, tiles and more.

John B

 

John P. assisted me with finding the perfect carpeting for my renovated home on 30A. I was rushed for time and under an extreme deadline with the holidays approaching. John provided outstanding customer service to me, which I have not seen equal to in many years. From the moment I hurriedly ran into the store with my list of demands, John calmly and cheerfully assisted me with selection and other details to ensure that my every expectation for the perfect carpeting was fulfilled. John called me often to let me know exactly what was happening with every step of my carpet preparation and delivery. Delivery of my carpet was quick . . . .much quicker than I would have dreamed possible given the approaching Christmas holiday. I had several area rugs bound to fit specific room dimensions, and John always called me back quickly if I had questions. I have never written a YELP review, but John's outstanding service could not go unrecognized. I will recommend House of Carpets to anyone whom I know to be in need of area rugs or wall-to-wall carpeting. And, I will tell them to specifically ask for John P. if they want the very best in customer service. Again, I cannot say enough about how pleased I am with my experience in ordering and purchasing quality carpeting from John and the House of Carpets store in Fort Walton Beach. The entire carpet-buying experience, start to finish, was truly outstanding! Thank you so much John P.

Dr. G
 

Thanks John,
Your crew was very professional. Did a great job and were courteous and kind. Would recommend to all!

John T. (Jake) Marshall & Naomi
 

John/Heather
We are extremely happy with our selection of products and the final appearance of them from House of Carpets. The Mohawk Stormy grey main floor is outstanding and the perfect installation over such a large area is gorgeous. The Nordic Ice kitchen backsplash and fireplace design recommended by Heater matches great with our color schemes and is super unique. And finally the master bathroom E-Stone White tile, the room has really been turned into a retreat, not just a ordinary bathroom. According to Hilsia there are still a few minor touch-ups to finish before we close next week, but as of right now we are extremely satisfied with everything from the House of Carpets and we authorize you to use pics of any of the work you completed in our house.

Regards,
James & Hilsia Mayernik

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House of Carpets
314 N. Eglin Pkwy.
P.O. Box 4395
Ft. Walton Beach, FL 32547
Phone: (850) 243-6832
Fax: (850) 863-4708
Store Hours: